1. Who we are
Ravene Hub is an independent creator hub for BioPunk: Phantasmagoria and related digital membership content. In this policy, “Ravene Hub,” “Ravene,” “we,” “us,” and “our” refer to the operator of this website and its membership access system.
2. Data we collect
We collect the information needed to operate accounts, memberships, access checks, chat/community features, moderation, translations, and support. This may include:
- Account details such as email address, display name, account ID, password hash, email verification status, one-time verification-code metadata, login/session metadata, and timestamps.
- Connected external-account metadata if you choose to link Google, X, or Telegram, such as provider name, provider account ID, username/display handle, and connection timestamps. We do not store your external account password.
- Membership details such as tier, payment source, subscription status, expiry date, renewal status, and access ledger records.
- Payment-status metadata received from payment providers, including transaction/subscription IDs, checkout session references, wallet or blockchain transaction references where applicable, and webhook payloads required to verify access.
- Site activity needed for security and functionality, such as session cookies, local storage, request logs, browser/device metadata, and anti-abuse signals.
- Content interactions, for example comments, chat messages, message edits, moderation actions, quarantine status, admin review notes, translations requested by admins, or feedback that you choose to send.
- AI-assisted moderation and translation metadata, such as moderation decision, reason/category labels, provider/model identifiers where applicable, cached translation language, and timestamps.
3. Payment processing
Payments and subscription checkout may be processed by third-party providers, including MoonPay Commerce and MoonPay Ramps. We do not store card numbers, bank credentials, card security codes, private keys, or seed phrases. Payment providers may collect their own information to process payments, run fraud checks, comply with financial regulations, and provide receipts. Their use of data is governed by their own terms and privacy notices.
4. How we use data
We use the data above to create and secure accounts, send registration verification codes, verify login sessions, connect optional external accounts, confirm paid membership access, unlock eligible digital content or builds, process comments/chat messages and support requests, prevent spam and abuse, moderate community features, provide admin-only message translation, debug errors, comply with legal obligations, and maintain the website.
5. Cookies and local storage
We may use cookies, session tokens, and browser local storage to keep you logged in, remember account state, run membership checks, and protect the site from abuse. Blocking cookies or local storage may prevent account login or paid access from working correctly.
6. Chat, AI-assisted moderation, and translation
Community chat messages may be checked before or after posting by local anti-spam rules, automated tools, AI-assisted moderation, and human admin/moderator review. The goal is to reduce spam, scams, harassment, threats, doxxing, malicious links, illegal content, and targeted abuse.
Messages may be allowed, blocked, hidden, quarantined for review, dismissed, deleted, or approved later.
7. Sharing data
We do not sell personal data. We may share limited data with service providers that help operate the website, hosting, databases, email delivery, optional external account linking, payment processing, fraud prevention, analytics, support, AI-assisted moderation, translation, or security. When AI-assisted moderation or translation is used, message text and limited related metadata may be sent to the selected AI service provider to return a moderation decision or translation. When you link Google, X, or Telegram, the relevant provider may process your login/linking request under its own terms and privacy policy. We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, and integrity of Ravene Hub, users, or the public.
8. Data retention
We keep account, access, transaction-status, chat, moderation, translation, and security records for as long as needed to operate the membership and community systems, resolve disputes, review abuse reports, meet legal/accounting requirements, prevent fraud, and maintain accurate access history. Deleted or dismissed chat/moderation records may remain in backups, logs, or abuse-prevention records for a limited period where needed for safety, compliance, or legal reasons. Some records may be retained after account deletion if required for security, compliance, payment records, or legal reasons.
9. Your choices
You may request access, correction, or deletion of your account data by contacting us through the support channel listed below. You may choose whether to link optional Google, X, or Telegram accounts; linking is not required for ordinary email-password login unless a future feature explicitly says otherwise. Some data may not be removable immediately if it is needed for payment records, fraud prevention, legal compliance, or dispute handling.
10. Security
We use reasonable technical and organizational measures to protect account and membership data. No online service can guarantee perfect security, so you should use a strong password, keep your email account secure, and never share wallet private keys or recovery phrases with anyone.
11. Mature content
Ravene Hub may contain mature fictional themes and adult-oriented digital content. We may restrict access to certain content based on account status, paid tier, age requirements, jurisdiction, platform rules, or safety/compliance needs.
12. Changes to this policy
We may update this Privacy Policy as the site, payment setup, or legal requirements change. The “Last updated” date at the top shows when the current version was published. Continued use of the site after changes means you accept the updated policy.
13. Contact
For privacy or support requests, contact Ravene Hub through x.com/ravene_hub or through any official contact channel published on this website.